Dog Citizen® Privacy Policy
My company is a Sole Trader, Dog Citizen®. This privacy policy will explain how my company uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
My company collects the following data:
- Personal identification information (Name, email address, phone number, etc).
How do we collect your data?
You directly provide my company with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a contact form, customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
My company may also receive your data indirectly from the following sources:
- By phone or verbal referral
How will we use your data?
My company collects your data so that we can:
- Process your request via the Contact Form on our website.
- Email you to respond to your request.
- Follow up on your request by requesting and processing further information from you.
- Your IP address or browser user agent string may be used anonymously for spam detection.
If you agree, only when clearly prompted/asked, my company will share your data with our partner companies so that they may offer you their products and services.
- At present there are no partner companies.
How do we store your data?
My company securely stores your data on an encrypted server.
My company will keep your details for up to one year should those details remain inactive. Once this time period has expired, we will delete your data by digital shredding.
Marketing
My company may send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- At present there are no partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop my company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email Dog Citizen.
What are your data protection rights?
My company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request my company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that my company correct any information you believe is inaccurate. You also have the right to request my company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that my company erases your personal data, under certain conditions.
The right to restrict processing – You have the right to request that my company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to my company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that my company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 07456928836
Or write to us: @dogcititen.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies?
My company uses cookies in a range of ways to improve your experience on our website, mainly:
- Understanding how you use our website so we can improve the user experience.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – My company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – My company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. My company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Dog Citizen website sometimes contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
My company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st November 2022.
How to contact us
If you have any questions about my company’s privacy policy, the data we hold about you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: @dogcitizen.co.uk
Call us: 0 7456928836
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that my company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (UK):
Email: icocasework@ico.org.uk
Address: Water Lane, Wycliffe House Wilmslow – Cheshire SK9 5AF UNITED KINGDOM
